Job Description

Job Description

Job Description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

Charlie Health is seeking a communications leader to support and expand our external and internal communications efforts. This individual will play a key role on the Charlie Health marketing team, helping shape and share our most important company and executive messages with key audiences. The ideal candidate is a confident communicator with a strong background in media relations and content development, and someone who thrives in a fast-paced, mission-driven environment.

Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to help build a brand that will impact millions of lives in a profound way.

Responsibilities

• Help define and execute a comprehensive communications strategy that amplifies the brand's story, voice, and values.
• Build and maintain relationships with key media outlets, journalists, and influencers to secure coverage and grow awareness of Charlie Health.
• Support the strategy, planning, and promotion of research, outcomes, and white papers in collaboration with our research team.
• Identify and support the development of company spokespeople across departments.
• Lead day to day collaboration with external agencies and freelance partners
• Help monitor and manage PR risks, supporting internal escalation and mitigation plans.
• Source and support thought leadership and expert commentary opportunities across earned channels.
• Track and report on media coverage, sentiment, and competitor activity to inform ongoing strategy.
• Help identify relevant conferences and speaking opportunities for executives and experts, and attend as needed.
• Contribute to internal communications efforts, including change management and organizational updates in collaboration with People and Executive teams.
• Work cross-functionally with Marketing and other teams to ensure communications efforts are aligned with broader brand initiatives.

Requirements

• 4-8 years of experience in PR or communications
• Demonstrated success in earned media, media relations, and content development.
• Excellent written and verbal communication skills, with the ability to tailor messages for different audiences and channels.
• Experience working closely with journalists and managing proactive media outreach.
• Familiarity with crisis communications and reputation management best practices.
• Strong organizational skills with the ability to manage multiple projects and deadlines.
• Strategic thinker with a collaborative mindset and desire to grow into a broader leadership role over time.

Benefit

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $95,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $95,000 and $188,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID

Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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